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unable to connect to database after hotfix


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By NorthCam18, on 07/01/20 09:19 AM.

Question

Had it working beofre installing the hotfix. now it will not connect to the database after server restart, i am using ZAP hosting by the way

 

Authenticated with cfx.re Nucleus: https://deterministic-bubble-w95ade.users.cfx.re/
[ FivePD ] Loaded charges.json
[ FivePD ] Loaded callout configuration file
[ FivePD ] An error has occured: Could not connect to the database
[ FivePD ] An error has occured: Could not load the departments from the database. Message: MySql.Data.MySqlClient.MySqlException (0x80004005): Authentication to host 'mysql-mariadb-dal01-9-101.zap-hosting.com' for user 'zap405637-3' using method 'mysql_native_password' failed with message: Access denied for user 'zap405637-3'@'%' to database 'fivepd' ---> MySql.Data.MySqlClient.MySqlException (0x80004005): Access denied for user 'zap405637-3'@'%' to database 'fivepd'

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You need to set your database information. One of the files that the hotfix changed was your config.json so make sure the information is in the file. Also make sure you password is right as the error is saying your access is denied, most likely due to a bad password.

TheCipher01

Community Team | Administrative Support

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